FAQ…frequently asked questions

Q. What is the process for a sale?

A. This has been described as “turning a house upside down.” We bring in tables and start seperating and sorting. Things come out of cabinets, cupboards, boxes and storage. Our goals are to see what is there, and to put “like” categories together to make shopping easier. We spend alot of time researching , taking pictures for advertising and pricing. We set up a house so it’s as easy as possible to maneuver, with clear walk ways. In a sense, we are “staging.”

Q. Do you take into account social distancing and COVID restrictions

A. Absolutely. With ever changing guidance, restrictions and requirements – we always work to keep our clients, shoppers and team safe and healthy.

Q. What happens to everything that is left over?

A. At the end of the sale, we will make the remains go away. If we are charged with providing an empty house – that is what we do. We work with a “clean out” person who does this. We can also donate items.

Q. How long have I been in business?

A. The business originally started out as a store, then estate sales were added. So in 2017, going on 6 years for both. This current career comes on the heels of 25+ years in retail with many of those years as a corporate executive.

Q. Commission?

A. There are no out of pocket expenses for our clients. The commission is a 60/40 split, with 60% going to the client. The only other possible fee could be for the disposal of electronics or mattresses, if they are not saleable, they would have to go to the dump. Electronics have to be recycled, but in some cases they are donatable. We take credit cards and there is a 2.75% fee per transaction, which is a shared expense as the fee is taken out before we see the money.

Q. How long does it take to have a sale?

A. The answer to that depends on the house, quantity of items and schedule of our client. Our schedule also plays a role with that, but we always try to be accomodating. We’ve put sales together in as quickly as a few days – the longest was a month and a half. The duration of a sale is typically 2 to 4 days, and again that depends on how densely packed a house is.

Q. How long after the sale would you be paid?

A. In a matter of days. We take credit cards (see the commission section) and after the cards have been processed, we pay our client.

Q. Do you have a contract?

A. Yes!

Q. Field of expertise?

A. My area of expertise is mid century modern furniture, decor and housewares. Included in that is furniture and housewares from most decades. The people I work with have interests in vintage clothing, books, fabrics and some art. We have experts that we rely on for other categories, as needed.

Q. Are you licensed and bonded?

A. Yes. It is also worth mentioning that close to 100% of our sales have been referral based. If you desire references, we will get them for you.